As a company specializing in DNS hardware and software, Nominum created tools to manage the complex systems. The company also looked to expand the business by venturing into consumer facing portals and apps, with focus on internet protection and parental controls.
Role: Lead Designer
User Interviews While working on Personal Internet, or PI Portal for short, I interviewed parents with school-aged children. I wanted to understand how parents monitor and control their children’s internet usage, and how a network-level admin tool may help with their needs.
We recruited through employee family and friends, and conducted hour-long phone call sessions. Some interesting findings were:
Based on these findings, we made some changes to the design: